Reactivation / CRM
Initial research list. Scores will be added as each tool is reviewed against our rubric. Pricing and HIPAA/BAA status say "unknown" until we've verified them.
GoHighLevel
All-in-one CRM/automation; agency favorite.
HIPAA/BAA: BAA available only with the HIPAA add-on ($297/mo). HighLevel says it is "not HIPAA compliant by default."
- Pricing
- Starter $97/mo, Unlimited $297/mo, Agency Pro $497/mo; 14-day free trial. Usage-based charges for SMS, email, calls and AI.
- Affiliate program
- yes (/affiliates page)
- Our score
- 47/100 (provisional)
ActiveCampaign
Email/SMS automation; Ryan already uses it.
HIPAA/BAA: BAA "available on eligible plans"; ActiveCampaign's plan overview lists "HIPAA support" under Enterprise. Confirm the tier with sales.
- Pricing
- Starter from $15/mo, Plus $49/mo, Pro $79/mo, Enterprise $145/mo (billed annually, 1,000 email contacts). 30-day money-back guarantee.
- Affiliate program
- yes (partner/affiliate page)
- Our score
- 60/100 (provisional)
Mailchimp
Simple email marketing.
HIPAA/BAA: No BAA. Mailchimp's Acceptable Use Policy bars uploading "sensitive personal information regulated by applicable law," and its terms say it isn't liable if the service doesn't meet HIPAA.
- Pricing
- unknown (pricing page did not render amounts for us)
- Affiliate program
- unknown
- Our score
- 55/100 (provisional)
Solutionreach
Patient recall/reminders for healthcare.
HIPAA/BAA: Says it acts as your HIPAA business associate, and its terms reference a Solutionreach BAA.
- Pricing
- Quote only (Patient Connect, Practice Efficiency, Practice Growth, and Enterprise for 6+ locations).
- Affiliate program
- unknown
- Our score
- 54/100 (provisional)
NexHealth
Patient experience platform, EHR sync.
HIPAA/BAA: Pricing page lists "HIPAA compliance and security" and encryption at rest. We did not find a published BAA, so ask for one.
- Pricing
- Quote only; month-to-month or annual, no cancellation fees (per its FAQ).
- Affiliate program
- unknown
- Our score
- 50/100 (provisional)